While some MTN subscribers have gone to town with the news that their indebtedness to the GSM service provider has been cancelled, the mobile network says the situation was due to a system glitch and that those who owe are still obliged to pay up.
Taking to its verified official X [formerly Twitter] handle @MTNNG, MTN states:
Y’ello
MTN Nigeria Communications Plc can confirm a system glitch impacting balance enquiries.
As a result, some customers may receive error messages showing that their balances have been cleared.
This is not the case and all balances will reflect accurate figures once the problem is resolved.
Our engineers are currently working to ensure this.
Please accept our apologies. We regret the inconvenience.
MTN.
All along, MTN customers had expressed their satisfaction with the debt cancellation, with many believing that MTN deliberately erased their debts.
One user, Fatai said, “Debt has been paid. MTN debtors, check your account, MTN don clear una gbese.”
Another user, Ikechukwu Amara, said, “What a time to be alive. I actually thought it was a joke until I did it myself, my N5,000 debt has been cancelled.”
Too Cute, another X user opined that MTN is doing giveaways to its customers across the country, and that’s why they cancelled all the debt owed.
However, one Bukola declared that MTN could never give anything free without them benefitting in the end, adding, “Una dey trust company for this country. How will MTN which is facing this economic downturn, dash Nigerians such huge money? How will they make it up? This one na Shege pro max all of una go see.
